With a 25 years career as a coder, software product architect, physics scientist, coach and an entrepreneur, I have been working on the science and concept of Self-organization and self-managed teams (also a subject of my Ph.D. thesis). I see agile as a framework to enable and catalyze self-organizing and self-managed teams in alignment with organic evolution. The only framework that can help support the model of co-owned and co-architected organizations of the future. I have seeded and evangelized agile in three web services and product organizations so far ranging from 50 to 500 people with teams and customers across the globe. Leading delivery and customer success operations for two organizations, my involvements ranged from designing and structuring organizations to support agile best practices, designing programs to empower and engage workforce, training customers, designing agile contracts, trainings while ensuring organizational scalability. Nurturing future agile leaders and designing related operations (process, frameworks, policies, vision statement, culture, etc.) in the companies to create self-managed and self-organized high performing teams using the scientific principles of self organization (inherently agile) has been my focus area almost whole of last decade.

Professional Experience

  • Lecturer : Physics and Mathematics

  • Software scientist : Software architect and coder for products aimed towards patents and publications.

  • Project Manager : Magic Software Inc.

  • Principal Investigator : Self-organization in sun-earth plasma system , IIT Delhi

    Project sponsored by Department of Science and Technology, India.

  • Senior project/portfolio manager : Evangelising, institutionalising and auditing best practice agile operational processes via open source tools and appropriate governance structures in project and portfolio management for effective and efficient project deliveries.

  • Director - Delivery : Co-architected delivery management from its re-inception to create high performing remote teams on scientific principles of agile and self-organising systems while being aligned to CMMi.

  • COO/Head- Customer Success : Re-invent tools and techniques along with introducing customer success as a value stream / Evangelising Human Resources, culture building and its synergy to organisational strategy / Employee retention, employee engagement and happiness management in work from home teams / Leading life coaches, delivery managers and project managers and building their career roadmaps in alignment with employees passions, career goals and organisational strategy, short-term and long term goals.

  • Consultant - Strategic Operations : Re-invent agility embedded in culture, ISO 9001:2015/Leading Engagement unit.

  • Consultant - Enterprise Agile Coach, Management Consultant, JIRA Solutions Architect, Organizational Agile Operations Architect with multiple digital agencies


  • Ph.D. (Physics) - Self organization in sun-earth plasma system from IIT Delhi.

  • Masters in Education and physics.

  • Graduate in physics and software engineering from NIIT.

  • Graduate in Management of software development from IIM Calcutta.


  • GATE from IIT Delhi

  • MCP (SQL) from Microsoft

  • ITIL (Expert), PRINCE2(Practitioner), MSP(Practitioner) from AXELOS

  • PMP and ACP from PMI

  • CSM and CSPO from Scrum Alliance

  • NLP Practitioner

  • Safe Agilist


Dr. Karuna Batra

Organizational Operations Architect, Enterprise Agile Coach, Management Consultant, JIRA Solutions Architect

Love discovery, architecting solutions and meditating close to nature

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